I am committed to protecting your personal information and maintaining your privacy, and do not rent, share, sell, or trade any of your personal information to outside parties for promotional purposes. We are GDPR and CAN-SPAM compliant, and this Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe, use services of, or make a purchase from www.stefaniezizzo.com

Personal Information

The personal information I collect from you when you are engaging in a coaching consultation and/or becoming a client is used to….

  • Communicate with you through email for session reminders, notes, resources, etc
  • To provide you with my monthly newsletter (see Newsletter info below)
  • Confirm coaching hours for certification renewal purposes through the International Coach Federation

Sharing your personal information

The personal information you share with me

  • Completed consultation questionnaire
  • Completed Getting to Know You document
  • Coaching Prep Forms
  • Coaching Agreement
  • Email correspondence

Will be stored electronically in separate client folders that are password protected in Dropbox.  You are welcome to request access to your client Dropbox folder at any time.  They are also stored in paper format in my home office and only viewed by me and may be saved in my MacMail/Gmail accounts.

Your name, address, phone number and dates of consultation/coaching sessions are stored in an Excel spreadsheet on my desktop computer which is password protected.

I do not share, rent, sell, or trade your information with third parties for their promotional purposes.

I share your Personal Information only with third parties that help me provide services to you as described below.

I may only share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Website and Cookies

I use Google Analyticsto help me understand how my clients use my website.  You can read about how Google uses your Personal Information https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

When you visit my Site, it automatically collects certain information about your device, the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.Cookies can be “persistent” or “session” cookies.

When you use and access my site, it may place a number of cookies files in your web browser. Cookies are used for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

When you visit my site, at the bottom the page you will have the option to opt-out of this.

Payment Information

As all of your payments are processed through PayPal – please see their privacy policy at:

https://www.paypal.com/webapps/mpp/ua/privacy-full

Newsletter

When you sign up for my newsletter, it goes through Mailchimp.com which is GDRP compliant

You can opt out of all emails at any time by clicking the unsubscribe link at the bottom of every email, or by contacting us through the contact information provided.

You have the right to access personal information held about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

If you request to terminate your newsletter subscription, I will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

Additionally, if you are a resident in the European economic area, please note that your information will be transferred outside of Europe to the United States using the secure platforms described above.

Changes

I may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact me

For more information about my privacy practices, if you have questions, or if you would like your data to be corrected, updated, or deleted, please contact me by e-mail at zizzostefanie@gmail.com

Thank you.